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Nursing and Care Home Claims

The care provided by nurses, either in hospital or at home in the community, and the care provided in a care home environment is wide ranging and there is a huge scope for things to go wrong and for mistakes to occur. If you have suffered an injury as a result of nursing negligence i.e. because of a mistake made by a nurse or other healthcare practitioner whilst primarily under the care of a nursing team, you may be entitled to compensation.

How we can help

At Hay & Kilner, we have many experienced solicitors (Clare Thompson, David Bradshaw, Lauren Hall, Helen Morland, Michael Taylor, Michael Scobie, Sophie Moss) to help with your nursing and care homes claims.

Who can bring a nursing/care home claim?
If you have suffered harm, or financial loss, as a result of negligent nursing treatment and/or care, you may be able to make a nursing claim irrespective of where the care was provided. If the care was provided in a care home environment, you may be able to make a claim against the care home too.

Hay & Kilner have acted for clients whose complaint relates to a range of nursing and care home claims including:

  • Pressure damage
  • Administration of medication
  • Falls resulting in hip fractures/brain injury
  • General neglect
  • Sepsis

Why choose Hay & Kilner?
Hay & Kilner’s team of specialised clinical negligence solicitors has recovered hundreds of thousands of pounds of compensation on behalf of their clients in respect of nursing and care home claims.

We provide a high-quality service and will take the time to get to know you and understand exactly what you have been through to get you the compensation you deserve. We represent clients in all areas of the North East and are happy to come out to see you at your home if you ever have difficulty attending the office.

When to make a nursing/care home claim?
An Act of Parliament sets out time limits for bringing a clinical negligence, nursing or care home claim. Failure to issue proceedings within this time scale may mean that the nursing or care home claim is time barred and cannot proceed.

The Limitation Act provides that the time limit is three years from the date on which harm resulted from the allegedly negligent action; or, if later, the date when you became aware that you received negligent treatment.

In the case of minors that is for the people who are under the age of 18 years, the limitation period does not begin to run until their 18th birthday.

If the injured person is suffering from a mental disability the time limit does not start to run until mental capacity has returned. If mental capacity never returns then an action for damages can be started at any time in the future even though the primary 3-year limitation period may have expired.

Find out more about when to pursue a nursing/care home claim with our article Is it too late to bring a clinical negligence claim?

How much does it cost to make a nursing/care home claim?
There are several ways a nursing/care home claim can be funded; the most common being under a Conditional Fee Agreement on a ‘no win no fee’ basis. Read more about the different ways to fund your potential nursing/care home claim with our article No Win No Fee and other options for funding your medical negligence claim.

How long will a nursing/care home claim take?
Nursing/care home claims can take anywhere from a few months to a few years to reach a resolution. The likely timescale usually depends on the severity of your injuries and whether or not your doctor or other healthcare practitioner accepts responsibility for your injuries.

How do I start a nursing/care home claim?
If you think you may be entitled to compensation for an injury you have suffered, contact our team on 0191 232 8345 or using our online contact form and we will arrange an initial appointment to discuss your potential nursing/care home claim free of charge.

Meet the team

Relevant insights & events

Our clinical negligence updates and events keep you up to date with all the latest legal developments you need to know about.

‘Hay & Kilner’ and ‘Hay & Kilner Law Firm’ are both trading names of Hay & Kilner LLP, a limited liability partnership registered in England & Wales with registered number OC418767. Our registered office is at The Lumen, St James' Boulevard, Newcastle Helix, Newcastle upon Tyne NE4 5BZ and we are authorised and regulated by the Solicitors Regulation Authority (Authorisation number 643191). We use the word ‘partner’ to refer to a member of Hay & Kilner LLP. A list of the members is available at our registered office.